Poppy Lissiman will happily process a store credit, exchange or refund for any full priced online purchases. 

Items must be returned within 14 days of receiving your order in their original packaging with receipt or proof of purchase.

To organise a Return with us please email us at

Sale items or items purchased during a discount period are not eligible for refunds, only for store credits.

Please note that the cost of shipping a Return back to us is at your cost (unless we deem it faulty and we will reimburse you upon inspection) and the Return remains your responsibility until received at our head office. Please also note that once your Return has been received at out head office it may take up to 5 business days for us to process for you.

If you are wishing to return an item which is incorrect or faulty, please email us immediately at so we can rectify the situation.