Product Care

HOW DO I CLEAN AND CARE FOR MY NYLON BAG?

- Kindly note that our nylon bags are fabric and we recommend caution against wearing your light-coloured PL bag against darker clothing, especially denim where the dye may rub off onto your bag

- If you do happen to stain or mark your bag, we suggest evenly cleaning your whole bag with gentle baby wipes and allow to dry fully before continuing use. Do not wet metal components of your bag. Please understand, results may vary depending on the severity of the stain or mark.

- Keep your bag dry, and avoid wearing against wet clothes.

- We recommend a quality fabric protector over your bag to create a protective layer over the material.

- We do NOT recommend putting your PL nylon bag into the washing machine or soaking/submerging in water.

- The powder coated carabiners and hardware will show some abrasion as a natural occurrence of wear and tear. This is to be expected and will not affect its function.

- Store your PL Bag in its dust bag when not in use.

HOW DO I CARE FOR MY SATIN BAG?

- Satin is a woven fabric with a glossy surface. Be mindful of wearing your bag with rough textured clothing or jewellery as rubbing against the bag may damage the fabric.

HOW DO I CLEAN AND CARE FOR MY FAUX LEATHER BAG?

We suggest caring for your faux leather handbag the same way you would a real leather item and respect that any inconsistencies in the material or patterns are considered features and thus add to the unique nature of the piece.

- Avoid rough surfaces (like wood or stone) and consider that some jewellery may also scratch or tarnish your piece. We recommend when your piece is not in use that you store it inside its dust bag for protection.

- Spot cleaning using a soft damp cloth with a small amount of neutral soap or baby wipes are a great way to clean faux leather. Once a stain is deeply ingrained, it can be hard to remove. Avoid scrubbing as this may damage the surface of the material.

- We recommend caution against wearing your light-coloured PL bag against darker clothing, especially denim where the dye may rub off onto your bag.

HOW DO I CLEAN AND CARE FOR MY COTTON CANVAS BAG?

- Keep your bag dry

- Spot clean any dirty areas with a damp clean, white or cream coloured cloth with gentle washing detergent. Allow to fully dry before use.

- We recommend caution against wearing your light-coloured PL bag against darker clothing, especially denim where the dye may rub off onto your bag.

HOW DO I CARE FOR MY SARONG & TOWEL?

TOWELS: We recommend a gentle warm machine wash on its own. Do not bleach or warm iron.

SARONG: We recommend hand washing in cold water with gentle detergent. Do not bleach, tumble dry, scrub or wring. Cool iron on reverse side if necessary.

HOW DO I CARE FOR JEWELLERY?

- For longevity of this piece please use our product care guide below. 

- Brass is naturally a soft metal and should be treated with special care to avoid damage. 

- Avoid exposure to perfumes, moisturisers, tanning products, oils and makeup. If tarnishing occurs wipe with a jewellery cleaning cloth. 

- Do not wear your jewellery in water (e.g. shower, pool, beach) as this may tarnish the metal. 

- Avoid storing your jewellery in the bathroom or humid/high moisture environments. 

- We recommend storing your jewellery wrapped in a soft microfiber cloth or separated from other jewellery to avoid scratching. 

For hygiene reasons, jewellery cannot be returned for a refund, or store credit due to change of mind. 

HOW DO I CARE FOR EYEWEAR?

Most of our eyewear is made from acetate which is a malleable material that can with time or high heat bend slightly. If your eyewear doesn’t fit as well as they used to there are some super easy steps we can help with to get them back into shape (it involves a hair dryer and takes about 30 seconds!) email us at info@poppylissiman.com so we can assist further.

- Avoid leaving your eyewear on hot surfaces, like the dash of your car or car seat in the direct sun as they may change slightly from their original shape.

- We recommend always keeping your PL eyewear in its protective sleeve when not in use to avoid scratching.

- Avoid wearing on top of your head to prevent misshaping of frames and stretching of the hinges.

- Place your frames lens side up to avoid scratching.

DO MY SUNGLASSES COMPLY WITH MANDATORY REQUIREMENTS?

The sunglasses comply with the mandatory requirements of the Australian and New Zealand standard for sunglasses and fashion spectacles.

AS/ NZS 1067.1.2016  FDA/US ISO 2859-1:1999

- Category 0 / Fashion spectacles / Very limited reduction of sunglare and some UV protection.

- Category 1/ Fashion spectacles / Some UV protection / Limited protection against sun glare.  NOT SUITABLE FOR DRIVING IN TWILIGHT OR AT NIGHT.

- Category 2/ General Purpose Sunglasses / Good UV protection / Good protection against sun glare. NOT SUITABLE FOR DRIVING IN TWILIGHT OR AT NIGHT.

- Category 3/ General purpose sunglasses / Good UV protection / High protection against sun glare. 

NOT SUITABLE FOR DRIVING IN TWILIGHT OR AT NIGHT.